Introductory Diversity Thinking Workshop

IDI

Diversity & Cultural Competence: The Necessary Hospital & Health Care Business Imperative

Connecting Diversity & Cultural Competency To Team Building

Diversity Leadership

Sales Skills Training

Emotional Intelligence (EQ)

Behavior Based Team Building

Free Resources

Phases of Service

A Different Kind Of Smart -

Applying Emotional Intelligence At Work


Build Trust, Improve Performance and Increase Business Results


 


Emotional Intelligence (EQ) For Leaders
Emotional Intelligence is the essential building block in a leader?s ability to establish the right climate for people and businesses to succeed.  Developing your Emotional Intelligence is a proven gateway to improved leadership performance.  EQ principles provide a new way to understand and assess people?s behaviors, management styles, attitudes, interpersonal skills and potential.  Leaders at all levels of the organization from front-line supervisors to the CEO must demonstrate daily a high degree of emotional intelligence to be successful in their leadership roles.
At the end of the EQ for Leaders class participants will be able to:
·        Summarize what research tells us about productivity, emotional intelligence and leadership.
·        Identify emotional factors that lead to high performance/low performance, trust/mistrust. And a host of other cultural issues in the workplace.
·        Identify the link between our emotions, your behavior and your performance as a leader.
·        Demonstrate how to avert an emotional hijacking.
·        Create a practical plan to improve your emotional intelligence in the five components of emotional intelligence.
Topics that will be covered:
·        Mastery of Purpose and Vision
·        Self-Awareness and Control
·        Empathy
·        Social Expertness
·        Personal  Influence
Who should attend the EQ for Leaders class?
·        Leaders at all levels of the organization
1.      Team Leaders
2.      Front-Line Supervisors
3.      Managers
4.      Project Managers
5.      Executives
Competencies:
Interpersonal Communications, Interpersonal Agility, Organizational Agility, Leadership Self Development



"At the heart of all outstanding business is a culture that promotes productivity and quality by honoring people and creating trusting relationships at all levels of the company"                     -Adele B. Lynn

 


Click here to download free pdf brochure on emotional intelligence
Click here to download article on diversity & emotional intelligence