Unresolved workplace conflict can cost your organization a great deal of lost productivity and lost money. Unproductive management time, excessive absenteeism, grievances, lawsuits, workplace violence and attempts to retain employees can all be aggravated by ineffective conflict management in the workplace.
Johnson & Lee Consulting, LLC utilizes the Conflict Dynamics Profile assessment instrument to identify problems and target specific areas for improvement in conflict management. The CDP was developed by the Leadership Development Institute at Eckerd College in conjunction with the Center for Creative Leadership. It provides actionable 360-degree feedback on how others perceive an individual's response to conflict.
The conflict Dynamics Profile (CDP) was developed to prevent harmful conflict in the workplace. It provides managers and employees with a greater awareness of how they respond when faced with conflict so that they can improve on those behaviors causing the most problems.
The CDP's focus on conflict behaviors, rather than styles, emphasizes an action-orientated approach which lessens the problems associated with harmful or unproductive forms of conflict and results in more effective conflict management skills.
The CDP-360 produces a complete "conflict profile" by providing feedback on the following:
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What provokes an individual
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How an individual perceives the way he or she typically responds to conflict
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How others view the individual responding to conflict
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How the individual responds before, during and after conflict
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Which behaviors harm one's position in a particular organization
The Conflict Dynamic Profile has applications in the following areas: Leadership Development, Conflict Resolution, Career Development/Individual Coaching, Teambuilding, Organizational Development, Change Management, Succession Planning and Relationship Counseling.
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